How long does a refund or exchange take to process?
Once your item is in the mail, we'll ship your replacement out to you via USPS (3 - 7 business day shipping).
We will email you with your store credit as soon as your item is in the mail. You can use this code on our website during checkout by entering the code into the "Gift Card or Discount Code" field.
If you want to use your store credit immediately select "Shop Now" when processing a return. This will allow to shop on the store as soon as the return is processed if you need something quick.
We will process your return within 5-7 business days after it is delivered back to us. You will receive your refund on your original form of payment at that time. Depending on your bank or credit card, please allow a few additional business days processing time.